Shipping policy
Shipping Policy
Kat Custom Rings
121 Wedgewood Dr, Suite A
Columbia, IL 62236
At Kat Custom Rings, we take great care to ensure your jewelry arrives safely, securely, and on time. Each piece is packaged with precision and fully insured for its journey from our studio to your door.
Domestic Shipping (United States)
We are proud to offer free shipping on all U.S. orders.
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All U.S. shipments are fully insured and include tracking information.
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Orders typically ship within 3–7 business days after completion or purchase confirmation.
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Custom or made-to-order jewelry may take additional time depending on design and production schedules.
International Shipping
We also offer free international shipping to customers outside the United States.
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Please note that any applicable VAT, customs duties, or tariffs (such as in Europe) are the responsibility of the customer and will be collected by your local customs office if required.
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Transit times may vary by destination and customs processing times.
Order Tracking & Delivery
Once your order ships, you’ll receive an email confirmation with a tracking number so you can follow your package every step of the way.
Shipping Insurance
All Kat Custom Rings orders are shipped fully insured for the value of the item(s) purchased. If your package is lost, stolen, or damaged in transit, please contact us immediately at contact@katcustomrings.com so we can assist you with a claim or replacement.
Additional Information
We currently ship to most countries worldwide. If you have a special delivery request or questions about shipping to your location, please reach out to us before placing your order.